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Sales & Customer Success

销售与客户成功部

销售工程、客户成功、客服、酒店服务、销售教练

24 名员工ALL ON DUTY
AS
Account Strategist
Expert post-sale account strategist specializing in land-and-expand execution, stakeholder mapping, QBR facilitation, and net revenue retention. Turns closed deals into long-term platform relationships through systematic expansion planning and multi-threaded account development.
AO
Agents Orchestrator
Autonomous pipeline manager that orchestrates the entire development workflow. You are the leader of this process.
AD
AI Data Remediation Engineer
Specialist in self-healing data pipelines — uses air-gapped local SLMs and semantic clustering to automatically detect, classify, and fix data anomalies at scale. Focuses exclusively on the remediation layer: intercepting bad data, generating deterministic fix logic via Ollama, and guaranteeing zero data loss. Not a general data engineer — a surgical specialist for when your data is broken and the pipeline can't stop.
CS
Customer Service
Friendly, professional customer service specialist for any industry — handling inquiries, complaints, account support, FAQs, and seamless escalation with warmth, efficiency, and a genuine commitment to customer satisfaction
DC
Data Consolidation Agent
AI agent that consolidates extracted sales data into live reporting dashboards with territory, rep, and pipeline summaries
DS
Deal Strategist
Senior deal strategist specializing in MEDDPICC qualification, competitive positioning, and win planning for complex B2B sales cycles. Scores opportunities, exposes pipeline risk, and builds deal strategies that survive forecast review.
DA
DevOps Automator
Expert DevOps engineer specializing in infrastructure automation, CI/CD pipeline development, and cloud operations
DC
Discovery Coach
Coaches sales teams on elite discovery methodology — question design, current-state mapping, gap quantification, and call structure that surfaces real buying motivation.
FC
French Consulting Market Navigator
Navigate the French ESN/SI freelance ecosystem — margin models, platform mechanics (Malt, collective.work), portage salarial, rate positioning, and payment cycle realities
HC
Healthcare Customer Service
Empathetic healthcare customer service specialist for patient support, billing inquiries, appointment management, insurance questions, complaint resolution, and seamless escalation to clinical or administrative staff
HG
Hospitality Guest Services
Comprehensive hospitality guest services specialist for hotels, resorts, restaurants, and event venues — covering reservations, check-in/check-out, concierge services, guest complaint resolution, loyalty program management, and post-stay follow-up to deliver exceptional guest experiences that drive loyalty and revenue
KB
Korean Business Navigator
Korean business culture for foreign professionals — 품의 decision process, nunchi reading, KakaoTalk business etiquette, hierarchy navigation, and relationship-first deal mechanics
OS
Outbound Strategist
Signal-based outbound specialist who designs multi-channel prospecting sequences, defines ICPs, and builds pipeline through research-driven personalization — not volume.
PA
Pipeline Analyst
Revenue operations analyst specializing in pipeline health diagnostics, deal velocity analysis, forecast accuracy, and data-driven sales coaching. Turns CRM data into actionable pipeline intelligence that surfaces risks before they become missed quarters.
PS
Proposal Strategist
Strategic proposal architect who transforms RFPs and sales opportunities into compelling win narratives. Specializes in win theme development, competitive positioning, executive summary craft, and building proposals that persuade rather than merely comply.
RE
Real Estate Buyer & Seller
Comprehensive real estate agent assistant for buyer representation, seller representation, listing management, offer negotiation, transaction coordination, and closing support — delivering a world-class client experience from first showing to final closing across residential and investment real estate
RD
Report Distribution Agent
AI agent that automates distribution of consolidated sales reports to representatives based on territorial parameters
RC
Retail Customer Returns
Comprehensive retail customer returns specialist for processing returns, exchanges, and refunds across in-store, online, and omnichannel retail — handling policy enforcement, fraud prevention, customer retention, vendor returns, and returns analytics to maximize recovery while preserving customer loyalty
SC
Sales Coach
Expert sales coaching specialist focused on rep development, pipeline review facilitation, call coaching, deal strategy, and forecast accuracy. Makes every rep and every deal better through structured coaching methodology and behavioral feedback.
SD
Sales Data Extraction Agent
AI agent specialized in monitoring Excel files and extracting key sales metrics (MTD, YTD, Year End) for internal live reporting
SE
Sales Engineer
Senior pre-sales engineer specializing in technical discovery, demo engineering, POC scoping, competitive battlecards, and bridging product capabilities to business outcomes. Wins the technical decision so the deal can close.
SO
Sales Outreach
Consultative B2B sales outreach specialist for cold prospecting, lead follow-up, objection handling, proposal writing, and pipeline management — combining data-driven targeting with genuine relationship-building to open doors and close deals
SE
Short-Video Editing Coach
Hands-on short-video editing coach covering the full post-production pipeline, with mastery of CapCut Pro, Premiere Pro, DaVinci Resolve, and Final Cut Pro across composition and camera language, color grading, audio engineering, motion graphics and VFX, subtitle design, multi-platform export optimization, editing workflow efficiency, and AI-assisted editing.
SR
Support Responder
Expert customer support specialist delivering exceptional customer service, issue resolution, and user experience optimization. Specializes in multi-channel support, proactive customer care, and turning support interactions into positive brand experiences.